Privacy Policy

This Privacy Policy explains how AxtonWallet (“we”, “us”, or “our”) collects, uses and protects your information when you access or use our website, wallet interface, and related services (collectively, the “Services”).

1. Information we collect

We may collect the following types of information:

• Account information: such as your name, email address and login details when you create an AxtonWallet account.
• Usage information: such as pages visited, actions taken in your dashboard and general analytics for improving the Service.
• KYC information (if applicable): documents and data you provide for identity verification in line with regulatory requirements.
• Support information: messages and attachments you send to our support team, including evidence of payment.

2. What we do not collect

• We do not store your private keys, seed phrase or PIN generated by non-custodial wallets.
• We do not have access to your on-chain funds – your assets remain under your own control.

3. How we use your information

We use the information we collect to:

• Provide and maintain the AxtonWallet Services.
• Verify your identity where KYC is required.
• Help secure your account (e.g. notifications, 2FA-related messages).
• Respond to your support requests and payment-related issues.
• Improve our website, features and user experience.

4. Cookies and tracking

We may use cookies and similar technologies to remember your preferences and understand how you interact with the website. You can control cookies through your browser settings.

5. Data security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Third-party services

AxtonWallet may integrate with third-party services (for example, exchanges like Binance for buying crypto, email providers or scam-advisory tools). Your use of those services may be subject to their own terms and privacy policies.

7. Retention

We keep your information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements.

8. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate information.
• Request deletion of certain data, subject to legal and regulatory requirements.
• Withdraw consent for specific types of processing where applicable.

9. Updates to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “last updated” date and, where appropriate, notify you within the Service.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us via the contact page.